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(Message started by: Ted on Jan 1st, 2003, 4:44pm)

Title: Bed Crapping
Post by Ted on Jan 1st, 2003, 4:44pm
That's apparently my computer's latest hobby. So, I won't be online much til it's fixed. And, since my car's what taught my computer how to crap the bed last week when the engine crapped the bed, I'll have to save the money to get a new car before a computer. But, if any of you know what might be wrong with the computer and tell me how to take care of it, I heard a beeping coming from the computer and a waol error message was showing on the monitor (I was offline at the time). I tried shutting down but it wouldn't so I "Ctrl/Alt/Del"ed it and that froze the computer up. I turned it off manually and since then when I try to turn it back on the power to the computer only is on for a second and then it has no power. I've plugged it directly into the wall, as opposed to the surge protector it's usually plugged into. I've switched the monitor and computer's outlets in the surge protector. And I called Gateway, who had someone who had no clue what was happening but said they'll send me a new something cable in case the present one linked to the power supply is faulty. Since he was guessing, if anyone has any other suggestions on what to do and what might be wrong, I'll try and get back online one more time tonight before I head home. Don't know when I'll be around after that though.
Thanks.

Title: Re: Bed Crapping
Post by cathy on Jan 1st, 2003, 4:52pm




???

Sorry I can't be of any help.... :-/

Title: Re: Bed Crapping
Post by RevDeFord on Jan 1st, 2003, 6:17pm
Waol error would be Wake on Lan.......so that means that your network card has Wake on Lan and it has a problem.  IF you have an actual card, then the answer is to remove the card and replace it.  If it is on the motherboard, then that means that you will probably have to replace the motherboard.  There may be a jumper on the motherboard that will disable Wake on Lan.

In case you don't know, Wake on Lan is a feature that some network cards have which allows a system administrator of a network to turn your computer on over the network connection to facilitate remote software updates, etc. .  It is not needed for your home PC.

Title: Re: Bed Crapping
Post by catlind on Jan 1st, 2003, 7:16pm
Sounds like it's behaving very similar to mine when the backdoor subseven trojan variant decided to take up residence and wreak havoc with everything.  I don't know what operating system you are running, but you can disable your lan card from the hardware profile, control panel, system, network and right click on the card to disable it.  You may have to do this in safe mode.

Then I suggest you download the trial version of kaspersky antivirus and run it on your system.  Kaspersky was the ONLY antivirus software that was able to detect and clean the trojan variant that was living comfortably in my ethernet and cyberspace.

Doesn't sound like there's much else I can offer for advice though, it's one of those things that you kinda need to see first.  The beep could have been from the Waol error or it could have been from the processor overheating, they are set to shut down at a certain temperature which might be why you can't keep power very long.

It could be alot of things,  but start with the ethernet (NIC) card and disable it, then scan for viruses, trojans or worms.

Cat

Title: Re: Bed Crapping
Post by cootie on Jan 1st, 2003, 7:34pm
Ted....my computer has been actin 'badly' too...I have a freind comein over next week ta take a look at it verses take it in sumwhere (he's a computer guy). Mine won't shut off half the time and gotta click off the surge protector....then it won't come back on.....dead as a doornail so I mess with the power button a few more times before I freak and so far its came back on sooner or later..now I'm 'fraid ta turn it off so I don't. Got it to finally come back on other day and all it'd do is beep.....did have an expensive surge protector on it that's software screw'd up and it would only let the computer be on a couple minutes then shut it down. Had to be fast and get to the program and deleted it. Good luck.....mine's been freezein up also and is less then a year old !! Good luck !! Pam

Title: Re: Bed Crapping
Post by Ted on Jan 1st, 2003, 7:42pm
Thanks all of you. Pam, sounds like some of the problems I was having before it finally stopped working. Everything you described was happening and my computer's just 1 1/2 years old.
Cat, I'm using Windows ME. Is there any way to disable the lan card without turning the computer on? Because mine won't hold power for more than literally a second. Not even time to have it even think about booting up.

Title: Re: Bed Crapping
Post by cootie on Jan 1st, 2003, 7:50pm
Ted what branda computer do you have.....jus curious.....I have a love/hate relationhsip with mine. Mine's runnin slow as molassas too now......hope ya git yer's figure'd out and hopein I do to.....extremly frustrateing !! Pam  :-/

Title: Re: Bed Crapping
Post by catlind on Jan 1st, 2003, 8:01pm
Ted,

Ewwwwwwwwwww Windows ME *shiver*

Yes there is a way to disable it....take the cover off and pull the damn thing out LOL.

It's not hard to do, just open the case, unscrew the back screw that holds the NIC in place and pull it out of the slot.  You may have to wiggle it and really tug at it a bit for it to come loose.

Windows will then start without it and remove it from the hardware profile.

To start windows ME in safe mode press and hold the ctrl key down while you reboot the machine.

If it won't start even in safe mode, then I'd guess either a virus or a problem with the power source to the processor.

There are other things it could be, but the first thing to try is starting in safe mode, then disable the NIC and if you can't start in safe mode, call Gateway and tell them to get their ass over there to fix their piece of shit machinery hehe.

Cat

Title: Re: Bed Crapping
Post by Ted on Jan 1st, 2003, 8:15pm
Thanks. Now, how do I know what the NIC looks like. As you can see I ain't that bright.
It's a Gateway, CootiePam.

Title: Re: Bed Crapping
Post by Mr.Happy on Jan 1st, 2003, 8:24pm
Dear Teddy,

    Better living thru computing, eh? Filthy damned toasters. What's even worse is, if you ask 4 nerds, you'll get 5 answers, because one SOB is going to lie and vote twice.
    Da "Rev" might be on to something with the Wake on Lan, but I don't think so.
    First thing you should do is test your power supply. If you can't test, buy another one. Usually under $50, and it never hurts to have a spare.  Since you have a Gateway, it's possible you have a filthy "proprietary" power supply, which means you get to pay Gateway triple what the thing is worth.
    _IF_  you find that the power supply is OK, the WAOL error is quite suspect. Noticed you are using AOL. Any version after 4.0 has been problematic. What am I say? EVERY version has been problematic. Should WAOL.exe become corrupted, you're rowing with a cracked oar. If you can at least get your toaster to boot up and get past the error message, back up your AOL directroy, then DELETE the folder. See if the error message is gone. Re-install AOL, reboot, and see if it works. Copy necessary sub-directories from the backup you made. QED.
   On the other hand, your problem could be due to something entirely different. Bad RAM, CPU fan shot or shorting, possibly a corrution of the registry. Glad we could narrow things down................ :)
  Oh, yeah. Good luck with the car thing, too.

Next opinion, please.........
RJ

PS: Rats. You got several responses between the time I started writing and got it uploaded. No shortage of votes, tho.........

Title: Re: Bed Crapping
Post by catlind on Jan 1st, 2003, 8:29pm
Hey Mr Happy..........Who you callen a Nerd >:(
LOL

Just cause my pocket protector and thick glasses are present doesn't mean I'm a nerd or puter geek, and I didn't vote twice  :P

Cat

Title: Re: Bonus Round!
Post by Mr.Happy on Jan 1st, 2003, 10:16pm
All of this techo talk has me a-dither. Checking thru the parts bin, tonight's grand FREE give away is:

A RAM CHIP!!

http://drfeller.com/clustology/256ram.jpg


Can you use it??  I can't.  Doesn't work in my type motherboard.  PLEASE VERIFY that you can use this type chip. Best response takes the prize. In case of a tie, the contestant with the  _Largest Breasts_ wins. Every time.

Don't you just love a good contest? I know I do.

Brings back old "Mammaries",
RJ

Title: Re: Bed Crapping
Post by cootie on Jan 1st, 2003, 10:55pm
I needa memory upgrade module but 'not' in my computer.......and duh.....Ted.......ya said gateway in yer first post......stupid me........sometimes I  scare myself.....Pam  

Title: Re: Bed Crapping
Post by RevDeFord on Jan 1st, 2003, 10:56pm
Ted,

A NIC card has one port on it that looks like a big phone jack.  It is also known as a Network Interface Card, thus the name NIC.  It allows your computer to connect to a network or DSL/cable internet.  If you use a modem with a telepone line for your internet, just open the case, find the card with the big phone jack type port, undo the one screw and remove it.....again, if it is hard wired into the main circuit board, i.e. it is not a card, you need to call gateway and tell them you need help disabling onboard LAN.

Title: Re: Bed Crapping
Post by Charlie on Jan 1st, 2003, 11:53pm
Nice photo of the liquor store front, Randy.

Them dijitell kammeras are neet.

Sorry Ted. Sucks.

http://www.netsync.net/users/charlies/gifs/smiley puter toss.gif

Charlie

Title: Re: Bed Crapping
Post by Lapsi_Harmaahapsi on Jan 2nd, 2003, 4:32am
I vote for "motherboard is broken".
My old comp had the same problem and I bought a new power supply which didn't help, new motherboard did.

All the old components worked on the new MB. Couldn't test the processor, though.

If the comp "works" for only a short while the problem could be heat. Are the fans working?

Title: Re: Bed Crapping
Post by RevDeFord on Jan 2nd, 2003, 6:55am
Lapsi and others,

The Waol error is never caused by a power supply.  I am seldom forceful with my views, except when it comes to computers.  I work 40 hours a week selling and maintaining 911 systems as well as network and computer systems for more than 3000 clients.

Title: Re: Bonus Round!
Post by catlind on Jan 2nd, 2003, 9:14am

on 01/01/03 at 22:16:52, Mr.Happy wrote:
Brings back old "Mammaries",
RJ



HISSSSSSSSSSSSSSS BOOOOOOOOOOOOOO
Oh that's just bad!!!!!!!!!!!!!!!! ROFL

Cat

Title: Re: Bed Crapping
Post by catlind on Jan 2nd, 2003, 9:17am
Rev,

I believe my initial post agreed with you and I still concur emphatically.  When the computer starts a beepin, it is usually from a power overheat, either the CPU or power source.  If the fan on the CPU is pooched it won't start up cause it can't keep kewl.  The waol error could be just another something, that's why I suggested trying to start in safe mode, if safe mode starts it, then it's prolly not a power issue, if it doesn't, then it's time to take gateway up on that warranty.

Cat

Title: Re: Bed Crapping
Post by RevDeFord on Jan 2nd, 2003, 9:20am

on 01/01/03 at 16:44:59, Ted wrote:
I turned it off manually and since then when I try to turn it back on the power to the computer only is on for a second and then it has no power.



Unfortunately, based on his quote, he cannot boot it into safe mode.

Title: Re: Bed Crapping
Post by catlind on Jan 2nd, 2003, 9:24am
DOH

helps if ya read everything LOL

Cat

Title: Re: Bed Crapping
Post by Mr.Happy on Jan 2nd, 2003, 10:07am
Beeping during boot is a dead give away. Assuming his toaster will stay on thru POST, Wake on Lan can be disabled in CMOS. Can't assume that, so it's time to start checking hardware (Right After trying to boot from a floppy). Won't hurt to yank/disable the NIC card, but bets are it still beeps.
Power, CPU, or MB. Test ho..........


Quote:
The Waol error is never caused by a power supply.


Quite right. It's caused by AOL, which is probably enabled in his Startup cycle..............

Here's the Microsoft take when searching "Waol Error":

Error Message: Waol Caused an Invalid Page Fault in Module Msvcrt.dll
If you install either of the products listed above on a computer upon which you have already installed America Online 4.0 from the Microsoft Windows 98 CD-ROM, you may receive the following error message when your America Online password is being...
Error Message: WAOL Caused an Invalid Page Fault in Module Kernel32.dll
When you start AOL and then attempt to browse to any Web site, you may receive an error message similar to the following: WAOL caused Invalid Page Fault in module kernel32.dll AOL may then quit unexpectedly (crash), or your computer may stop...
Error Message: WAOL Caused an Invalid Page Fault in Module Wininet.dll
When you attempt to browse the Internet by using America Online (AOL), you may receive an error message similar to the following: WAOL caused an invalid page fault in module wininet.dll.
Waol.exe Causes an Error Message in Windows XP
When you are running America Online (AOL) version 6.0, you may receive the following error message: Waol.exe has encountered a problem and needs to close. We are sorry for the inconvenience. If you view the data that the error report contains, the...

Notice somewhat of a recurring theme in there?????

I always enjoy a good family discussion.

_Standing_ Room Only,
RJ

Title: Re: Bed Crapping
Post by catlind on Jan 2nd, 2003, 10:46am
Mr,

I'm thoroughly enjoying our conversation!  However, I think Ted may be sitting back going WTF are they talking about LOL

Think perhaps you can give him a walk through of how to fix himself up if he can get boot and get into the CMOS?  I still think Gateway should just come over and replace his machine, but after dealing with compaq on my laptop under warranty and it's 5 return trips to the manufacturer (for a power issue I might add) I know that's a pipe dream.

I don't even know how to make a start disk in ME, it completely fried my 5th computer when I installed it...windoze doesn't play well with dual boot and linux
>:(  Rule of thumb to live by:  Windows does not play well with others! LOL

As a side note, I NEVER wanted to know anything about hardware, I was interested in programming and systems analysis and that's what I went to school for, unfortunately my computers insisted I learn about hardware the hard way...by it all breaking!

Cat

Title: Re: Bed Crapping
Post by RevDeFord on Jan 2nd, 2003, 11:48am
The funny thing is, it may be months before he gets back online and reads this....LOL   ;D

Title: Re: Bed Crapping
Post by cootie on Jan 2nd, 2003, 12:02pm
A girlfreind bought a gateway and order'd it...when it came it wasn't the one she thought it was....couldn't jhook up her digital camera or nothin....took her good 3 months and LOTS of irritatein phonbe calls and big time hassles ta straighten it out and then the power button was faulty and she had ta take the front cover off the  ta even use it till she got the new one. They supposidly will come out ta work on stuff and 'no one else can touch there stuff deal'....but she had to wait quite a while fer that. What's this world comein to.....Pam  :)

Title: Re: Bed Crapping
Post by RevDeFord on Jan 2nd, 2003, 2:28pm
Gateway is the Debil!

http://www.richarddeford.mybravenet.com/emoticons/angry2.gif

Title: Re: Bed Crapping
Post by cathy on Jan 2nd, 2003, 3:22pm


Okay got my book out and this is what I think, you need to go do....take the 28:kkju/, and then unplug the 087Mj?.,,,l when you've done that take the 29kji8*&^%$(.mkk..and swap it with/.koi)(*$%rfg£$edBhuY76g, that should do it...LOL ;D ;D ;D

Catlind & RevdeFord........I am very impressed!!!!!! but still would not be able to fix the pc if it were mine! LOL ??? ???

Title: Re: Bed Crapping
Post by cootie on Jan 2nd, 2003, 4:05pm
I know my way around a computer but could never do surgery on one....kinda like Hal in 2001 space odessy. Mine'd prolly try and shock me or sumthin....Pam  ;)

Title: Re: Bed Crapping
Post by RevDeFord on Jan 2nd, 2003, 4:59pm
replacing hardware ona PC is simple stuff....it is the software problems that really suck !

http://www.emo.spacespider.net/fart.gif

Title: Re: Bed Crapping
Post by Slammy on Jan 2nd, 2003, 5:01pm
I've owned gateway computers for several years now..I never had a problem with their customer service.... :D



Slammy   8)

Title: Re: Bed Crapping
Post by catlind on Jan 2nd, 2003, 6:07pm
Rev I have ta disagree, Hardware problems and surgery are a pain in da butt, but software, now that's easy :)

Hmmm...wanna start a business? LOL

Cat

Title: Re: Bed Crapping
Post by Ted on Jan 2nd, 2003, 6:09pm
Cool. More info, more things to try. I've got a brief time I can use this one then I have to head home. OK, so that card by the phone jack. Called Gateway again last night and this person had a few suggestions. One was to remove that. But, it has 2 screws and only one is accessible, so I couldn't take it out. They are sending a new power supply-thingy and I'll be installing it tomorrow. However, yesterday's problem was that it would hold power but not boot and just stay in the self-test mode that you get when just turning on the monitor and not the computer. Also it won't get even to the point where it recognizes a Windows ME start-up disc is in it. The pretty lights on the buttons come on but nothing inside knows the outside lights are on.
Cat, you're right. WTF? :-)
Cathy, I just upgraded my 28kji8*&^%$ with a brand new 29kji8*&^%$. Nothing. :-)
OK. Time to print this out again and try the new suggestions.
Thanks again, Rev, MrH, Cat, cootie, cathy, etc... I'll try and check in tomorrow if I can and see if there's any new suggestions. Or, if you see me on later tonight/early tomorrow I got my computer working again.

Title: Re: Bed Crapping
Post by cootie on Jan 2nd, 2003, 6:41pm
If you mess with a computer like a Gateway brand will they still honor the warrenty tho ?? Ya know...incase ya unscrew somethin and take sumthin out that's vital and get it all outa wack....like malpractice ? I know when I called Packard Bell few times fer help several years ago with my first computer the "first thing" the guy would asked me was......did I or anyone else take anything OFF the computer or did anyone attempt to. Had to answer that before they would even talk to me.....and the guy told me that was onea there big time no-no's with warrenty's. My pooter did that beep thing the other day....blank screen...then when I got it ta come on it said it couldn't find my screen saver file ta run. Heard if you don't have 'up to date new patches' downloaded yer pooter can fall victum to lot of problems corrupt files or virus's....that's what the guy comein over next week ta look at mine told me can cause em ta do that....dunno.....just a few thoughts here. Pam

Title: Re: Bed Crapping
Post by domm on Jan 2nd, 2003, 7:14pm
Ted - send the damn thing to me and I'll fix it.

Mr Happy - whats wrong with the RAM you're giving away? Is it DDR 184 pin DIMM? (no I'm not gonna count the pins) I can see PC133/256 on it but not much else makes sense. Did you zap it?
I'll show you my manboobs for it.... ;D :o

domm

Title: Re: Bed Crapping
Post by jonny on Jan 2nd, 2003, 7:31pm

on 01/02/03 at 11:48:00, RevDeFord wrote:
The funny thing is, it may be months before he gets back online and reads this....LOL   ;D


Theres nothing funny about a dude that is chronic and has been here longer than me losing contact with this board.

......................jonny

Title: Re: Bed Crapping
Post by RevDeFord on Jan 2nd, 2003, 7:59pm
jonny, I did not mean that it is funny he won't be back online, I meant that it was funny that we are bantering back and forth about what he can do to fix his problem and he doesn't have a working computer for which to check these messages from.

Quoting Him, he said:
"So, I won't be online much til it's fixed"

That is what I mean.

Title: Re: Bed Crapping
Post by jonny on Jan 2nd, 2003, 8:01pm
Cool, Rev

Enough said.

.................................jonny

Title: Re: Bed Crapping
Post by catlind on Jan 2nd, 2003, 8:43pm
Jonny, Ted,

Isn't Ted right on the Mass/NY border?

If so, if you have parts you need to get in that area again, I'll make a trip to Ted's and fix his puter for him.

:)

Then we can have a noreaster reunion :)

Cat


Title: Re: Bed Crapping
Post by domm on Jan 2nd, 2003, 9:13pm
BTW - the beeps at startup do mean something. Here's a link that may help.
http://www.computerhope.com/beep.htm

Title: Re: Bed Crapping
Post by cootie on Jan 2nd, 2003, 11:32pm
domm......that beep code page was interesting.....mine jus kept beeping several one after the other and the power button light wasn't on but it came on and was runnin after I messed with the button and of course a blank screen. It won't shut off alot of times and on/off button light is off but it is still runnin and gotta shut the power strip off. Got sum one comein out ta look at it next week that rebuilds, installs and works on pooters so hopefully he'll figure it out. I leave it on fer now....my anti-virus sticks alot and can't get mail or I get errors...wierd....they didn't have pooters when I went to school......Pam  ;)



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