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Daily Chat >> General Posts >> Computer help http://www.clusterheadaches.com/cgi-bin/yabb2/YaBB.pl?num=1223935058 Message started by Callico on Oct 13th, 2008 at 5:57pm |
Title: Computer help Post by Callico on Oct 13th, 2008 at 5:57pm
Recently my internet access has slowed way down, to the point that when I tried to upgrade Adobe it was downloading at15kbs and slower! this started about two months ago and has progressively gotten worse. It is even slower than my old dial-up was. (I have SBCYahoo DSL).
I did a virus scan and checked Spybot, and found no problems. Does this sound like a problem on my end, or is it a problem with AT&T? Thanks for the help. Jerry (I am using Mozilla Firefox, not IE) |
Title: Re: Computer help Post by Agostino Leyre on Oct 13th, 2008 at 6:03pm
You could have more people in your area switching to DSL, which will slow it down until they make a bigger "pipe-line". Have you checked the strength of your connection?
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Title: Re: Computer help Post by Jimi on Oct 13th, 2008 at 6:06pm
Jerry, have you ever defragged?
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Title: Re: Computer help Post by Callico on Oct 13th, 2008 at 6:16pm
Jimi, I automatically defrag once a week.
Thomas, how do you check the strength? You are talking to a computer illiterate here. :) :-[ |
Title: Re: Computer help Post by Callico on Oct 13th, 2008 at 6:18pm
Jimi, I automatically defrag once a week.
Thomas, how do you check the strength? You are talking to a computer illiterate here. :) :-[ |
Title: Re: Computer help Post by Jonny on Oct 13th, 2008 at 6:25pm |
Title: Re: Computer help Post by Callico on Oct 13th, 2008 at 6:31pm
According to Speedtest I had a 735kbs download and a 321kbs upload. Whenever I download anything else it sure runs a lot slower than that!
In fact, when I tried to open CH.com it took almost 2 minutes for the page to open. Jerry |
Title: Re: Computer help Post by The Mad Viking on Oct 13th, 2008 at 6:47pm |
Title: Re: Computer help Post by Callico on Oct 13th, 2008 at 7:53pm
Tried getting some help from AT&T online. They said to use their online diagnostic tool, but to do that I would have to get rid of Mozilla and redownload Internet Explorer. Not happening. Or, I can take a day off of work to contact their support people by phone, cause they only "work" business hours. I tried for years to get rid of AT&T, but they keep buying up whatever company i go to.
Jerry |
Title: Re: Computer help Post by George_J on Oct 13th, 2008 at 7:53pm
If all else fails, you might have the phone company check your DSL line.
I have cable, but I ended up having to have the line from the box to the house replaced last year--it had deteriorated to the point where the signal strength was about a tenth what it should have been. I wonder about people piggybacking off my wireless network as well--if you've got a neighboring YouTube addict madly downloading off your (free) connection, that may be slowing things down as well. I've got the thing password-protected now, and the only drag I notice on the download speeds these days is when the kid is in the back of the house doing sophisticated stuff to one of her websites. But what do I know about it, eh? Little to nothing if truth be told. ::) Best, George |
Title: Re: Computer help Post by Kirk on Oct 13th, 2008 at 8:55pm
Jerry: go to ccleaner.com its begging wear they have about three PayPal buttons on their site but if you go down past them you find the free download button. Its a pretty good program for going through your machine and clearing out all the useless stuff that might be causing you probs. That nothing else is catching. The directions are pretty straight forward. Get in touch with me if you have any questions on its use.
There are a few other things we can do to get your speed up. But I would like to see you run CC Cleaner first. [smiley=smokin.gif] |
Title: Re: Computer help Post by Opus on Oct 13th, 2008 at 9:05pm Callico wrote on Oct 13th, 2008 at 7:53pm:
FYI: Unless you are an advanced user removing IE is not an option. All you probably did was to make Firefox your default browser. IE is still installed and can be used when it has too. Paul [smiley=smokin.gif] |
Title: Re: Computer help Post by Callico on Oct 13th, 2008 at 11:11pm
Thanks for the input. We'll see what happens.
Jerry |
Title: Re: Computer help Post by purpleydog on Oct 13th, 2008 at 11:36pm
Jerry, what Kirk said. Let us know if you are still having problems.
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Title: Re: Computer help Post by superhawk2300 on Oct 14th, 2008 at 8:46am
It can be common now-days for the dns cache in Windows to become to big, thus defeating it's purpose. Try flushing it manually.
1. Start - run 2. Type "cmd" in the box (without the quotes) and hit enter a black box will open up with a command prompt 3. type ipconfig /flushdns and hit enter It will say something about successfullness if you do it correctly close the window and browse on. |
Title: Re: Computer help Post by Callico on Oct 14th, 2008 at 9:00am
Thanks for the input. I ran ccleaner and flushed the DNS, and it seems to be working a little faster. Was able to download a couple of videos without having to wait for it to load while watching, so I know it is a little better. Still not as fast as it should be, but we'll see what happens.
Jerry |
Title: Re: Computer help Post by Kirk on Oct 15th, 2008 at 8:08am
Jerry:
What Paul said is correct. Firefox is just your default browser. You can still call up IE (yuch) and use it while talking to the dopes at the ISPs helldesk support drones. They're just monkeys reading from a flow chart on their screens. But sometimes they get it right. And if they don't. Just escalate the call until you get a level 2 or 1 tech. They as a rule know what they are doing. Although, other than memory management, we've run you through most of the drills. [smiley=smokin.gif] |
Title: Re: Computer help Post by Callico on Oct 15th, 2008 at 8:28pm
hi Matt, and Jonny,
Thanks for the input. Jonny is right, I don't have a clue what you are talking about, :-[ but I'll try to learn. I've got a good friend who teaches a computer applications class at the school. I think I"ll take the puter in with me when I can get back to work and see if he can help me tweak it. Maybe I'll learn something a little more than how to turn it on and get to this site. :) (I do know a little more than that, but not much!) Jerry |
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