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http://www.clusterheadaches.com/cgi-bin/yabb2/YaBB.pl Daily Chat >> General Posts >> One for AMERICANS.... http://www.clusterheadaches.com/cgi-bin/yabb2/YaBB.pl?num=1225386837 Message started by BarbaraD on Oct 30^th, 2008 at 1:13pm

Title: One for AMERICANS....
Post by BarbaraD on Oct 30^th, 2008 at 1:13pm

I've been having trouble with my DSL and everytime I call in I get someone I cannot understand (English NOT being their first language) to "help" me fix the problem.

I LOST it about 5 a.m. this morning to some (I"m sure) very nice guy who I could understand about 1 out of 4 words he was saying (this was after I was knocked off the net about the 4th time!).

Anyhow the nice (local) guys arrived later this morning to figure out that there was indeed a problem here (and are still trying to figure out what it is), but while they were here I was complaining about the non-english speaking tech support.

I was told that they had been complaining also and that as of Nov. 1st all the tech support would be moved to KY and ENGLISH would be spoken FIRST! All Americans hired! That MY DSL service would NOT be outsourcing anymore. One SMALL step for the US!!!

Maybe complaining enough does help!

Hugs BD

Title: Re: One for AMERICANS....
Post by ClusterChuck on Oct 30^th, 2008 at 1:30pm

BarbaraD wrote on Oct 30^th, 2008 at 1:13pm:

Maybe complaining enough does help!

THAT is an art that you wimminz have down pat ... ESPECIALLY you crotchety old broads!

Chuck

Title: Re: One for AMERICANS....
Post by Jonny on Oct 30^th, 2008 at 5:26pm

SWEET! [smiley=headbanger.gif] [smiley=headbanger.gif] [smiley=headbanger.gif]

Title: Re: One for AMERICANS....
Post by FramCire on Oct 30^th, 2008 at 5:46pm

I dont care about accents and such, if they can somehow get the job done.

I haven't had much luck with Tech support from India in that regard so I hope a lot of this outsourcing will end.

Title: Re: One for AMERICANS....
Post by Jimi on Oct 30^th, 2008 at 6:08pm

Now you know when they move it to Ky., you all ain't gonna be able to understand us either. ::)

Title: Re: One for AMERICANS....
Post by fubar on Oct 30^th, 2008 at 6:11pm

What did Jimi just say? Somebody translate please.

Title: Re: One for AMERICANS....
Post by Melissa on Oct 30^th, 2008 at 6:12pm

Hell if I know. I haven't understood him for years. :P

Title: Re: One for AMERICANS....
Post by Marc on Oct 30^th, 2008 at 6:14pm

wrote on Oct 30^th, 2008 at 6:11pm:

What did Jimi just say? Somebody translate please.

(You beat me to it) ;D

Actually, I'm married to a native Texan, so I'm joking

Title: Re: One for AMERICANS....
Post by Linda_Howell on Oct 30^th, 2008 at 6:29pm

Quote:

as of Nov. 1st all the tech support would be moved to KY

LMAO....when I read that..I said to myself, "surely they can't be thinking of out-sourcing to Kentucky." but I guess I was wrong. ;D

Title: Re: One for AMERICANS....
Post by Charlie on Oct 30^th, 2008 at 7:32pm

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Charlie

Title: Re: One for AMERICANS....
Post by BarbaraD on Oct 31^st, 2008 at 7:13am

Hey, I speaks "southern" - If they just talks slow - I can understand... (if they talks on a third grade level - no prob with KY). :)

Hugs BD

PS - I just hate it when they ask, "Is your computer PLUGGED in to a wall socket?"