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http://www.clusterheadaches.com/cgi-bin/yabb2/YaBB.pl Daily Chat >> General Posts >> Brew..... http://www.clusterheadaches.com/cgi-bin/yabb2/YaBB.pl?num=1261586172 Message started by Jackie on Dec 23^rd, 2009 at 11:36am

Title: Brew.....
Post by Jackie on Dec 23^rd, 2009 at 11:36am

Your company is great!!

I had a package which shipped late from the vendor. It was sent to my company which is closed for holiday shutdown.....nobody there to receive it. Tracking told me it was to arrive at that address yesterday. I called customer service....talked to a sweetheart gal and she messaged them to redirect it to my home.

It just arrived...in time for Christmas. I'm thrilled!!!!!!

About a year ago I fired UPS and we've been using FedEx since. I'm glad I did.... :)

Title: Re: Brew.....
Post by Mosaicwench on Dec 23^rd, 2009 at 11:57am

Jackie, this FedEx family thanks you!!

Don't know if Brew will pop in personally to thank you - this is hell week at FedEx. After 22 years, you'd think we'd be used to it by now . . . .urgh.

Merry Christmas!

Title: Re: Brew.....
Post by Brew on Dec 23^rd, 2009 at 11:59am

I'm sure you got charged for the convenience. ;D How else do you think I'm going to make my bonus goal?

Seriously, I'm glad we were able to git 'r dun. I ALWAYS love hearing stories about satisfied customers.

Title: Re: Brew.....
Post by Brew on Dec 23^rd, 2009 at 12:00pm

Mosaicwench wrote on Dec 23^rd, 2009 at 11:57am:

Don't know if Brew will pop in personally to thank you - this is hell week at FedEx.

It's actually kind of quiet today.

I know - I just jinxed it. ;D

Title: Re: Brew.....
Post by Jackie on Dec 23^rd, 2009 at 12:05pm

My pleasure, Pat. So often people have nothing to say unless it's bad.....just wanted to report excellent service.

I'm sure it's hell week...I see FedEx trucks running late into the evening.

Bless their hearts.....lots of people appreciate it.....me for one as it was a gift for our youngest Grandson..

Merry Christmas to you all too.... :-*

Title: Re: Brew.....
Post by Callico on Dec 23^rd, 2009 at 5:12pm

I'll add my kudos as well. You all delivered an O2ptimask EARLY! That made for a great Christmas present! I really didn't think it would have gotten there until after.

Jerry

Title: Re: Brew.....
Post by Brew on Dec 23^rd, 2009 at 6:03pm

Callico wrote on Dec 23^rd, 2009 at 5:12pm:

I'll add my kudos as well. You all delivered an O2ptimask EARLY! That made for a great Christmas present! I really didn't think it would have gotten there until after.

Jerry

The philosophy is to get rid of it now lest it stack up later. Especially this time of year.

Here's to hoping you never have to use it! It can be one of the cheapest insurance policies you've ever purchased!