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Was gone awhile.... (Read 643 times)
HappyElaine
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Posts: 603
Flovilla,GA
Gender: female
Was gone awhile....
Oct 11th, 2008 at 6:21pm
 
Hughes shut my butt down in the middle of a post. That is why it showed me still on line. Some how I forgot to pay them last month.
They sent me a bill came in the mail the 3ed, that is when I relised my mistake. The bill they sent me just said double payment due 10/20/08. I scheuled it to go out the 15th, I wrote them and told them
I was sorry and the bill would be paid the 15th. They were not happy with that and cut my butt off. I have had them for four years and paid on time every time and they treat me like this over a simple human mistake. I paid them with a credit card and made their butts happy and had my service started again. I am looking for a new internet service now. That is what ya get for being a good customer. Oh well.
God forbid you make a mistake. They said if I cancel my service that I will have to pay extra fees. WTF?
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« Last Edit: Oct 11th, 2008 at 6:22pm by HappyElaine »  

Fear less, hope more;&&Whine less, breathe more;&&Talk less, say more;&&Hate less, love more;&&And all good things are yours.&&&&Member of ch.com and OUCH since 1999
 
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Jonny
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Re: Was gone awhile....
Reply #1 - Oct 11th, 2008 at 6:33pm
 
I dont give the scumbags that chance, the day a bill comes in its pay'ed. .....on the spot. My credit rating is 895......these bastards wont dent that with a late bill....I make sure of that!  Cool
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Linda_Howell
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Do not feed the Moderators


Posts: 11927
Santa Maria, Ca.
Gender: female
Re: Was gone awhile....
Reply #2 - Oct 11th, 2008 at 7:33pm
 
Quote:
They said if I cancel my service that I will have to pay extra fees. WTF?


If you cancel your cell phone early, I know they can do that, but I have never heard of a interent connection being able to do that.  Time to talk to someone higher up like a supervisor?   And then change your carrier.
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Hurt people.....hurt people.   Think about it.
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Melissa
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Don't give up!


Posts: 7238
Central WI, USA
Gender: female
Re: Was gone awhile....
Reply #3 - Oct 11th, 2008 at 7:38pm
 
That really bites E!  I hope that you can talk to someone at your provider who'll actually do something for you for being such a good, faithful customer! Angry
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Diseases can be our spiritual flat tires - disruptions in our lives that seem to be disasters at the time but end by redirecting our lives in a meaningful way.  ~Bernie S. Siegel
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HappyElaine
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I love YaBB 1G - SP1!


Posts: 603
Flovilla,GA
Gender: female
Re: Was gone awhile....
Reply #4 - Oct 11th, 2008 at 8:04pm
 
Nope I am so angery with them I am changing providers. I will save money also. My internet runs me $70 a month. They will lose $840 a year and I will gain half of that a year, plus I can sale the satilite and get part of my money back there. This may have turned out to be a good thing Smiley
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Fear less, hope more;&&Whine less, breathe more;&&Talk less, say more;&&Hate less, love more;&&And all good things are yours.&&&&Member of ch.com and OUCH since 1999
 
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Charlie
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Posts: 18971
Jamestown, NY
Gender: male
Re: Was gone awhile....
Reply #5 - Oct 11th, 2008 at 9:30pm
 
[size=12]Good move Elaine! I had some trouble too and had to call the twerps every time I got threatened. It worked.

Send them a bill for aggravation. 

Charlie
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There is nothing more satisfying than being shot at without result---Winston Churchill
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