You know.. I guess I'm going to say something, for what it's worth.. which may or may not be much, depending on who I am to you..
I've thought about this suggestion Helen. I understand why its up here very well.
Haven't been around much lately, but its been a long time coming, for many reasons. Never was a groupie, regardless of what people said to me, once upon a time. Nonetheless, a recent decision of mine as it was important to my kid's education.
Mainly, I have seen here and there, the posts where newbies are run off because they said the wrong thing at first, where they used the word cure, and didn't know that that's a bad word here.. later all being vindicated in some way or another. Mostly, I never felt I had the right to jump in and say give someone a chance, even though I've been here for years now. I bite my tongue 2,3 or 4 times, for fear of getting into it. I recently fell prey to my own feelings on certain topics, not relevant in this sense, but still..let's just say, politics and religion are sensitive subjects (that's a no brainer).
I first came here because someone I knew was afraid to really become a part of this community.. and needed some help getting info. Since I'm not really shy..

.. I tried to do what I thought was a good thing. I won't tell you what that led to but, here I still am. Unfortunately, that person was never able to feel comfortable enough to chime in, here, and sadly, resorted to a terrible and self-destructive way to handle his CH. I did what I could, in the end its up to the individual.
I always wonder, what happens to all those people who come here, read, and say to themselves, are you kidding, I'm never becoming 'visible' as a member here. They take the info they can use, and wing it, maybe never ever meeting another clusterhead. The one thing I can say I know for sure, is that this website, has brought clusterheads together, in good ways, that has changed people's life, and made their quality of life so much better, and liveable, tolerable, and maybe changed their whole perspectives of doom around. And its the people on here that have done that, by reaching out to one another, whomever they are, clusterheads, supporters, friends, from all over the world.
I am a cynic, by nature, but I don't believe that people could really forget what it was like the first they day got here. Or maybe they can? The tears of joy to know they are not alone...ever again, that there were some alternatives to banging your head against the wall, or wishing for the end. I think the cynicism slowly creeps in as you realize that its not all a feel-good forum, because there are those creeps who intend on trolling or destroying the good things they come across.
Remember what it was like before you came here, before you as a supporter were able to obtain help for your loved one, before you as a clusterhead knew that you were not alone. If you tapped into that every time you logged in, it might be a good way to temper your response to someone who could really be sitting on the edge.
Patty