Sandy_C
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There is no such thing as a stupid question.
Posts: 3371
Jamestown, NC
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Came home from work this afternoon and checked phone messages. Had a call from Chase Bank Fraud Dept. - Chase is one of the two cards we use. They left an 800 number for me to call back and said I should have my card number ready, but, being the skeptic that I am, I chose to call the 800 number on the back of my card. (NEVER call back the number given you - always initiate your own call to a different number)
Turns out, the message was legitimate. Today, within a matter of a little over two hours, someone (not me) purchased $240 at a WalMart in SC, then 15 minutes later, purchased another $250 at that same WalMart. Two hours later, "my" card purchased another $275 at a Sears store in West Palm Beach FL! Even I can't fly that fast!
Chase said that the users at both stores had a card in their hand, that had my name, my card number. It was a counterfeit card and since the charge in FL came so quickly, there are probably more than one. It took them a couple of weeks to manufacture the cards, and then sell them.
I am very careful about my credit cards, check book, cash, everything. I know exactly what I purchase, which card I used, and where it was used. In going over my records, I think I have narrowed down when/where someone copied my card info.
On 4/25 I shopped at a Hamrick's store in Greensboro, NC (home town). Their card slider/reader thingy had a paper taped on it that said "out of order", so I had to hand my card to the cashier. She swiped it on her register, which I cannot see from the other side of the counter, started to hand the card back to me then said" oops, it didn't register, I'll swipe it again". I remember saying to her (and so does my husband Tarey, who was shopping with me) "make sure I'm not billed twice" and she responded that I would not be because the first swipe didn't go through. I got my bill, I was not billed twice, so all was okey dokey.
That was the ONLY time that credit card has left my hand.
Now, a couple of weeks later, someone(s) have a duplicate of my card and are using it. Thankfully, Chase caught the possible fraud charges and called me. My account is now completely shut down and I will not be responsible for over $700 in charges. God bless Chase!
Things worked out OK for me, but I'm still pissed. I am going to help the Chase investigator as much as possible by sharing the Hamrick's situation, but I can't prove the cashier did anything. I am also going to the Hamrick's store owner/manager about it. Even though I am not going to be out of any money, I WILL NOT BE COMPLACENT AND LET THIS PASS.
NOTE TO ALL! Always know where your credit/debit cards are at all times. If you have to hand your card to someone else, never take your eyes off it, even if you have to be obnoxious about it. I learned that lesson.
SandyC
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