Click this link to read a post I like on the clusterheadaches.com message board...

LadyLuv

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Company Apologize for False Advertisement!!!!!
Apr 30^th, 2012 at 11:00am

Ruthie,

Thank you so much for bringing this to our attention.

I have since notified our advertising representative to discontinue the ad that claims the Headache Reliever stops Cluster Headaches.

So sorry for any confusion this may have caused. I fully understand how this could come across as false advertising and why it would rub you the wrong way. It would aggravate me too if I was in your position!

In any case, because you took the time to write us, we have been able to address an issue we were previously unaware of and will be much more careful about the language we use to describe this product in the future.

I sincerely sympathize with your story and the struggles you've had to deal with throughout your lifetime. If it's ok for me to say, you seem like a very kind person and I really appreciate your apology -- just goes to show you have respect for humanity!

Thanks again for making us aware of this issue.

I'd be delighted to ship you the Headache Reliever today (and I'll even throw in an extra set of Gel Packs). Hopefully it will provide at least some relief.

Also, if I can be of any further assistance to you, please don't hesitate to email or call (for anything). I'd be happy to speak to you about the Headache Reliever or just if you need someone to talk to. My direct number is 1(800) 928-4192.

Best wishes,

Ashley Rouen |

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« Last Edit: Apr 30^th, 2012 at 11:07am by LadyLuv »

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Guiseppi CH.com Moderator CH.com Alumnus Offline San Diego to Florida 05-16-2011 Posts: 12063 SAN DIEGO, CALIFORNIA USA Gender:	Re: Company Apologize for False Advertisement!!!!! Reply #1 - Apr 30^th, 2012 at 11:06am Wow.......that was classy. Joe
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LadyLuv

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Re: Company Apologize for False Advertisement!!!!!
Reply #2 - Apr 30^th, 2012 at 11:14am

You know Joeseppi... I think that's classy also .

The apology that she's speaking of; I apologize for the harshness of my first letter to the company.. But I was pissed.. I explained to her how I could have order the product, than sued their arse off... but that why I have nothing because I don't go that route.. if I don't earn it, I don't take it...

Be Blessed
LadyLuv

ps.. Hello to the Queen

All I wanted was for them to correct their mistake and the did... GO RUTHIE....

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Jimi CH.com Moderator CH.com Alumnus Offline Don't feed the moderators Posts: 4925 Madisonville, KY Gender:	Re: Company Apologize for False Advertisement!!!!! Reply #3 - Apr 30^th, 2012 at 11:47am Hail to the Queen. You did good and I too am impressed with the letter that they sent back to you with her name and number if you want to talk further.
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Jackie CH.com Moderator CH.com Alumnus Offline Go For It!!! Posts: 5903 Goshen, IN Gender:	Re: Company Apologize for False Advertisement!!!!! Reply #4 - Apr 30^th, 2012 at 8:00pm You did good!! Nice letter too....
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Linda_Howell CH.com Moderator CH.com Alumnus Offline Do not feed the Moderators Posts: 11927 Santa Maria, Ca. Gender:	Re: Company Apologize for False Advertisement!!!!! Reply #5 - May 1^st, 2012 at 10:39am I especially liked this part of the womans letter. Quote: If it's ok for me to say, you seem like a very kind person and I really appreciate your apology -- just goes to show you have respect for humanity!
Back to top	Hurt people.....hurt people. Think about it. IP Logged

LadyLuv

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Re: Company Apologize for False Advertisement!!!!!
Reply #6 - May 1^st, 2012 at 12:51pm

Linda_Howell wrote on May 1^st, 2012 at 10:39am:

I especially liked this part of the womans letter.

Quote:

If it's ok for me to say, you seem like a very kind person and I really appreciate your apology -- just goes to show you have respect for humanity!

Yea in my original letter I kind of forgot what my mom taught me... STOP, THINK, COOL DOWN.. before replying... But upon doing those things (after the bullet left the gun Cry

I did apologize.. Roll Eyes

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Linda_Howell CH.com Moderator CH.com Alumnus Offline Do not feed the Moderators Posts: 11927 Santa Maria, Ca. Gender:	Re: Company Apologize for False Advertisement!!!!! Reply #7 - May 1^st, 2012 at 8:57pm Ruthie, what I meant was, I liked that this woman pegged you as being kind and have a respect for humanity which I agree with whole-heartedly. I wasn't saying anything about your being angry or replying in haste.
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Callico CH.com Hall of Famer Offline Author of "Stranded at Romson's Lodge Posts: 4916 Aurora IL Gender:	Re: Company Apologize for False Advertisement!!!!! Reply #8 - May 1^st, 2012 at 11:41pm What Linda said!!!
Back to top	"Political correctness is a doctrine, fostered by a delusional, illogical minority, and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a piece of dung by the clean end." Texas A&M Student (unknown) IP Logged

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LadyLuv

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Re: Company Apologize for False Advertisement!!!!!
Reply #9 - May 2^nd, 2012 at 9:33am

Linda_Howell wrote on May 1^st, 2012 at 8:57pm:

Ruthie, what I meant was, I liked that this woman pegged you as being kind and have a respect for humanity which I agree with whole-heartedly. I wasn't saying anything about your being angry or replying in haste.

I know what you meant Sweetie... I was just offering an explanation as to what she meant when she say that she accept my apology... Luv Ya

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