Posted by Leesa (126.96.36.199) on August 07, 2001 at 02:30:45:
In Reply to: Welcoming committee? posted by Yoke and Annemarie on August 06, 2001 at 16:08:05:
A form letter is NOT what needs to be done when we welcome new people. This what major companies do and it makes folks feel like a number. I for one would much rather get a personal email about something like this then the typical "form letter" I feel an email should be personal. That way the person getting the email is able to get some back ground of the person who is sending the email on what they have delt w/ and for how long. I and a few others scan the MB daily and do send personal emails to new comers as well as doing the same thing w/ the guest book. I am trying my dead level best to do the personal approach when it comes to both of these.
So for those on the membership comm. I say by all means send a personal eamil to the new comers and let them know what we are trying to get done. If you do not get a reply from them then do a follow up. Its that simple. It takes 5 min. depending how indepth you want to get. Ive had great success w/ the personal approach on this. I only say how long I have been a support and how long Ken has had CH and just let the words flow from there. I get my "welcome to the family" done in the first line or two. Its quick, painless and easy. I feel its the best way to handle this. If Im wrong then someone can shoot me. But the proof is in the pudding. To ANYONE on the membership comm. by all means do the personal approach to this if you like. If you feel a "form letter" would be better then write it down and send to BobP and let him send to the board for approval. BobP will be sure to get it to me as soon as the board has given it finale approval.
See in the funny papers,
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